Payment Methods

We offer safe, simple ways to pay for your order. All transactions are processed securely and your sensitive payment data is protected.

Accepted ways to pay

Method	How it works	What you might see on your statement	Notes
Credit/Debit Card (via Stripe)	Enter your card details at checkout; Stripe securely processes the payment.	"LONDONDESIGNFASHION.COM" (or a similar descriptor referencing our store)	Occasionally may require a one-time verification code (3‑D Secure).
Credit/Debit Card (via Airwallex)	Pay with your card; Airwallex securely processes the payment.	"LONDONDESIGNFASHION.COM" (or a similar descriptor referencing our store)	May request bank authentication depending on your card issuer.
PayPal	Log in to your PayPal account to confirm the payment.	"PAYPAL *LONDONDESIGNFASHION" (or similar)	You can pay using your PayPal balance or linked funding sources.

Checkout security

• Encrypted connection: All payment pages use TLS encryption from your browser to our servers.
• We don’t store full card numbers or security codes. Card data is tokenized and handled by our payment partners.
• Additional verification: Your bank may ask you to approve the payment (e.g., a one‑time code or app confirmation).
• Fraud screening: Orders may be reviewed. If we cannot verify a payment, we will cancel or request an alternative method and notify you by email.

When you are charged

In most cases, your payment is captured when you place the order. Some banks may show an initial authorization that settles to a final charge shortly after confirmation.

If a payment fails

Common reasons for declines include insufficient funds, security blocks by your bank, incorrect billing details, or an incomplete verification step.

• Double‑check your card number, expiry, CVC, billing name, and billing address (including postal/ZIP code).
• Complete any bank authentication prompts.
• Try a different card or PayPal.
• Contact your bank to approve the transaction, then try again.
• If issues persist, try a different browser or disable VPN/ad‑blockers temporarily.

Note: A failed or declined attempt can leave a temporary authorization on your account. These usually clear automatically within 1–7 business days, depending on your bank.

Refunds back to your payment method

• Refunds are returned to the original payment method used at checkout.
• Processing times vary by provider and bank. Cards typically post within 3–10 business days after we issue a refund; PayPal may appear sooner.

Currency and possible bank fees

Orders are charged in the currency shown at checkout. If your card is issued in a different currency, your bank or card provider may apply conversion rates or fees that we do not control.

Billing questions

If you don’t recognize a charge or need help, email [email protected] with your order number (if available), the charge amount, date, billing email, and the last 4 digits of the card used (do not send your full card number).