Refund Policy
Last Updated: October 15, 2025
Customer satisfaction drives everything we do. Here’s how our refund policy works:
Timeline
Refunds are processed within 14 working days once approved. Experiencing a delay? Let us know and we’ll help resolve it quickly.
Security
All transactions are processed securely, including via PayPal.
Eligibility
Once your return is inspected, we’ll confirm by email whether you qualify for a refund. Approved refunds are issued to your original payment method.
Delayed Refunds
If you don’t see your refund yet, please check with your bank or card issuer first. If it still hasn’t appeared, contact us and we’ll assist right away.
Sale Items
Refunds are not available for sale or promotional items. Refunds apply to regular-priced products only.
Exchanges
Exchanges are accepted for defective or damaged items. Email us to begin the process.
Business Name: London Design Fashion LLC
Website: londondesignfashion.com
Support Email: support@londondesignfashion.com